URC Vietnam uses Microsoft Azure for better catering services
URC Vietnam, part of Universal Robina Corporation, uses Microsoft Azure to improve its security and provide better catering services to its customers.
The organization wanted to strengthen data security for its partners and customers by moving its Virtual Wide Area Network (VWAN) and Distributor Management System (DMS) to the Microsoft Azure cloud and implementing a zero-trust architecture for its security operations center.
“Every five years we update our systems, but we decided to do more this time,” said Hoang Tuan Quynh, IT director of URC Vietnam. “As we have been working with Microsoft for some time now, we trust their technologies. We asked them for help in introducing a zero-trust architecture into our system. »
URC Vietnam worked with Microsoft partners DMSPro, which applies cloud computing technology to sales and DMS, and VWAN expert NTT Global to implement a solution that would meet their needs.
Since URC Vietnam is also responsible for URC Indochina (which includes Laos and Cambodia), the project first needed to transfer the on-premises WAN to the VWAN via a virtual private network, to connect the resources of all locations, including all offices and people working from home.
“All of our components had to communicate with each other and share data,” said Karen Salgado, chief information officer at URC Group. “A fundamental part of digital transformation is ensuring transactions are secure. Our customers need to be able to navigate in a safe and secure environment.
After that, URC moved its DMS to the Azure data center in Singapore, which improved speed, performance, and responsiveness. Despite the Covid-19 pandemic and global shutdowns, the entire project was completed in six months.
“Our goal was not to cut costs,” Quynh said. “We intended to use the same amount of money, but gain more value. With Azure, everything moves faster and easier and is more secure, so what we’re really saving is time. .”
Going forward, URC Vietnam plans to continue using Microsoft’s cloud platform for innovation. “Next is human capital management, followed by the warehouse system. At URC Vietnam, we are very forward-thinking in terms of digital innovation and with the help of our very supportive management team, we will continue on this path.
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